For UK service businesses
Turn completed jobs into review requests.
RateRoute sends customers to your Google review page and keeps the request journey organised — from scheduling to SMS status and link opens.
Early access — new features are still rolling out.
Review request activity
Demo dataExample customer · Repair/service
Job completed
Review request scheduled
Sending in 2 hours
SMS accepted
Accepted by TwilioAccepted by the provider — not yet confirmed delivered.
Link opened
Customer tapped through
Google review page opens
RateRoute's part ends here
See it the way RateRoute does
One request, followed from job to link open — the same view your own Requests page gives you for every customer.
Customer
Alex R.
Repair/service
Request
Scheduled
Tomorrow, 09:00
SMS
Activity
Opened
09:14
What RateRoute actually knows
Tracked by RateRoute
- Requests
- SMS state
- Link opened
- QR scans
Outside RateRoute
- Google review submitted
Built for service businesses — trades, salons, clinics and more. Every request needs the customer's confirmed permission, and opting out is built into every message.
Ready to start asking for reviews?
Set up your business and send your first review request in minutes.